Privacy Policy
At Nature Endowed, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us through our website, social media platforms, or any other form of communication.
By using our website or purchasing our products, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information from you:
Personal Information:
- Full name
- Email address
- Phone number
- Delivery address
- Billing address
- Payment details (when making a purchase through third-party payment gateways)
Non-Personal Information:
- Browser type and version
- Device type
- IP address
- Pages visited on our website
- Referring website or source
This information helps us understand how you use our website and improve your shopping experience.
2. How We Collect Your Information
We collect your information in the following ways:
- When you place an order on our website
- When you contact us through our contact form, email, or WhatsApp
- When you subscribe to our newsletter or promotional updates
- When you participate in a giveaway, feedback form, or campaign
- When you browse our website and allow cookies
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Contact you regarding your order status or delivery
- Provide customer support and respond to inquiries
- Send promotional emails (only if you subscribe)
- Improve website functionality and user experience
- Detect and prevent fraudulent activities
- Comply with legal obligations
We do not sell, rent, or trade your personal information to any third party.
4. Payment Security
All online payments on our website are processed through secure third-party payment gateways like Paystack. We do not store or have access to your card details. These payment processors use strong encryption protocols to protect your data.
5. Data Storage and Retention
Your information is stored on secure servers and is only accessed by authorized personnel. We retain your personal data for as long as it is necessary to complete your orders, provide customer service, comply with legal requirements, or for legitimate business purposes.
If you no longer want us to retain your data, you may request for it to be deleted.
6. Cookies
We use cookies to improve your browsing experience. Cookies are small text files that help us remember your preferences, analyze traffic, and enhance website performance.
You can choose to disable cookies in your browser settings, but this may affect how you experience some parts of our website.
7. Your Rights
As a user, you have the right to:
- Access the personal information we have about you
- Request a correction of inaccurate information
- Request that we delete your personal data
- Opt out of marketing messages at any time
- Request a copy of the data we hold about you
To exercise any of these rights, contact us via email at info@natureendowed.com
8. Email and Marketing Communications
If you subscribe to our newsletter, you may receive emails about new products, sales, or updates. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email we send or by contacting us directly.
9. Third-Party Services
We may use trusted third-party services (like delivery partners and payment processors) to operate our business. These parties are only given access to the information necessary to perform their specific tasks and are obligated to protect your data.
We are not responsible for the privacy policies of external websites linked to from our site. Please review their terms before submitting any personal data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. We encourage you to review this page regularly to stay informed about how we protect your data.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:
Email: info@natureendowed.com
We are happy to assist you. Your trust means everything to us.